Testimonials
We have customers located in 45 states and Canada. Find out what your industry peers say about RDS:
Pennsylvania, USA
"The ever changing functions are wonderful; the font size, the capabilities of adding resident photos, all of the many reports can make things so much easier and smoother. We have residents who come for respite care and it is great to use the archived residents function to pull up all of their past information."
Donna Torres - LGAR Health & Rehabilitation Center
Mississippi, USA
"Since implementing RDS in our facilities, our customers tell us that it is very user friendly. By utilizing the meal selection option via mobile device, our facilities' residents are able to choose their meals prior to service. By doing so, they have seen a decrease in food waste while also seeing an increase in resident satisfaction."
Lindsay Mixon - Nutrition Systems
Pennsylvania, USA
"Customer service is always easy to contact and very helpful. They are only a call or email away, and I consistently receive a quick response. The software is easy to learn at your own pace; nothing is 'too complicated' to understand. The reports are in an organized layout and helpful to use."
Samantha Schaefer - Kirkland Village
Wisconsin, USA
"All of my dealings with MonarqRC from the initial contact to the implementation and troubleshooting has been top notch. The Sales Specialist was extremely patient and helpful throughout the purchasing process thoroughly answering all my questions and providing our Information Management team with specifics. I received glowing recommendations from other clients of MonarqRC and was able to get a feel for the system from first-hand users. Features and support have been timely and cutting-edge. This has made our department more efficient and more competitive in our market."
Benjamin Boyce - Dane County Badger Prairie Health Care Center
South Carolina, USA
"MonarqRC staff make it very easy to learn the system. This was all new to me, and the staff walked me through step by step how to add diets, allergies, likes and dislikes. Any time I have had a question and called, the staff have always been very helpful and quick to solve any issue. The staff is very kind and supportive."
Barbara Timmons - Compass Post Acute Rehabilitation
Mississippi, USA
"MonarqRC has been a great asset to our dietary operations. My staff is able to understand the diet cards and they are in order by dining location which helps the staff get trays out on time. Diet cards are resident based which helps to ensure each resident is getting what they like. This program has truly improved our resident satisfaction. I highly recommend this program to all food service programs."
Tammy Jordan - Clinton Healthcare
South Carolina, USA
"There is enough space on the tray cards for notes, comments, preferences and dislikes. The recipes are easy to enter, and the resident's record and tray card can be tailored for a personalized dining experience."
Susan Flanagan - White Oak Management, Inc.
North Carolina, USA
"I have had good experiences with this application. It is very up-to-date and user friendly. It can help manage your food service department while keeping your residents' needs first."
Renee Hamilton - Anson Health & Rehabilitation
North Carolina, USA
"We have seen an improvement in resident safety as the allergy flagging in the application prevents staff from offering and residents from selecting meal items with known allergies."
Jordan Miller Wingate - Grace Ridge Retirement Community